Is swearing at work okay? What is the impact of swearing? How do people justify swearing? How can organizations tackle this proactively, especially on their online messaging platforms? … Read More
Solutions to publish safe, suitable, relevant and inclusive content in enterprise communications. … Read More
Find out how you can measure inclusive representation in content. This means
Metrics for “is my content inclusive”: a degree / measure of representative and bias free content that you post.
Metrics for “impact of inclusive content”: this is through improved customer attraction, retention, reduced attrition, conversion metrics and anecdotal testimonies via direct people feedback. … Read More
We provide our key findings from primary and secondary research to support the business case for building Dost – AI for tackling incivility in workplace conversations. … Read More
We explore the growing problem of incivility in workplace communications, the barriers it can create in inclusion and technologies to tackle these issues. … Read More
Using a real example of unconscious bias and microaggressions in customer support messages we provide solutions for inclusive representation. … Read More